South Africa’s leading technology company, BCX, today launches a new division under its IT Solutions portfolio. BCX Exa will advise and co-create digital transformation solutions with its clients.
In current age of digital transformation, customer centricity is the key to competitive advantage in any
sector. As newer technologies are introduced, customers demand greater efficiency of service and
more choice from organisations. Organisations on the other hand are having to draw from new
sources of data to gain new insights to satisfy the changing needs of their customers and to enhance
their own business performance.
Over the last several years, much has been said and written about the need for organisations to embrace digitalisation, but for many organisations this has been a “..we will get around to that later..” scenario.
How to navigate the complexities of retail to deliver a seamless and personalised customer experience, now and in the future.
If our country is to take full advantage of the rapid technological changes and achieve economic growth, providing access to high-quality and relevant skills development is a must. South African companies are in a unique position to work toward achieving this. The B-BBEE act was promulgated in 2003/2004 by Government to address the large economic disconnect between the privileged and underprivileged in South Africa, caused by apartheid policies. Through B-BBEE South African corporates are contributors to the social and economic development of the country.
The national Broad-Based Black Economic Empowerment (B-BBEE) strategy was born out of the constitutional requirement for previously disadvantaged individuals and entities in South Africa to have equal access to the economy.