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BCX
Certifications

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The BCX Certification Journey

As part of our ongoing strategy “to re-invent the customer experience” BCX have invested significantly in our ISO Certifications.

These standards which all form part of our Integrated Management System (IMS) have been implemented by the adoption of risk-based thinking, promoting a defined process approach to drive continual improvement through leadership and customer focus.

The scope of our IMS certifications is for Managed Cloud Services and Infrastructure as a Service, provisioned by Cloud Platform Solutions (CPS) as supported by all Shared Services within BCX.

More on our certifications

Certifications at a glance

The BCX Integrated Management System includes:

*Managed Cloud Services; and
*Infrastructure as a Service

Provisioned by Cloud Platform Solutions supported by Shares Services according to the Statement of Application date 27 January 2021.

ITIL Rating

4.1 for 21 processes

3 Tier IV data centres

3 Tier IV data centres, amounting to over
16 000 m2 of hosting space

BCX have the following Certifications

01 - BCX ISO Certifications
ISO 9001: The Quality Management System within the IMS for the Cloud Platforms Services division includes Shared Services and Processes within BCX to support Cloud Services to all customers from all BCX facilities within South Africa.

ISO 20 000: The (IT) Service Management System within the IMS as part of the Managed Services Business Unit, that supports Cloud Platforms Services within BCX, is used to support the provision of Cloud Service to all external customers from all BCX facilities within South Africa

ISO 27001: The Information Security Management System (ISMS) as part of the IMS, supports the Cloud Platforms Services division within BCX is used to support and provision secure Cloud Services to all external customers from all BCX facilities within South Africa.

ISO 27017: Additional controls as part of the ISMS within the IMS to support private cloud platforms within the Cloud Platforms Services division of BCX to all external customers from all BCX facilities within South Africa

ISO 27018: Additional controls as part of the ISMS within the IMS to support public cloud platforms within the Cloud Platforms Services division of BCX to all external customers from all BCX facilities within South Africa.

The BCX Integrated Management System includes:
*Managed Cloud Services; and
*Infrastructure as a Service

Provisioned by Cloud Platform Solutions supported by Shares Services according to the Statement of Applicability dated 27 January 2021.

“Data Centres: ISO Certifications are applicable to all BCX Data Centres”
02 - BCX Data Centres

BCX has three, Tier 4 and one, Tier 3 Design Certified Data Centre's as audited by the Uptime Institute, amounting to over 16 000 m2 of hosting space.

03 - BCX PCI Compliance
BCX are currently Payment Card Industry (PCI) Security Standard complaint within 7 of its 9 Data Centre’s around the country.

Thereby protecting the interest of National Payment Systems for several major retailers in South Africa, and enabling most of the leading national banking institutions in South Africa.

DOWNLOAD CERTIFICATES

04 - BCX ITIL Maturity

BCX has the distinction of having an ITIL Maturity Rating at 4.1 across 21 processes in its Service Management processes. Considered to be the highest rating within Africa and amongst the top rated within the IT Sector globally according to PinkScan®.

ITIL 4,10 Marurity Rating: The assessment was performed in May 2020 across IT Service Management Processes as applied to deliver IT services to BCX customers.

05 - SAP Certifications

Partner Center of Expertise

BCX supports its clients in accordance with SAP’s current standards for a Partner Center of Expertise.

Cloud and Infrastructure Operations

BCX fulfils all the requirements as defined in the certification guidelines within the framework of the SAP Outsourcing Operations Partner program.

SAP Hanna Operations Certificate

Our team of certified professionals are proud to be a part of the BCX partnership, a SAP certified provider of SAP Hanna Operations.

SAP Hosting Operations

With an excellent audit score in the last year, BCX continues to provide SAP Hosting Operations as part of a long and lasting partnership, through our team of certified professionals.

06 - BCX - Trend Micro Gold Partner

This certifies that we have achieved Gold status in the Trend Micro Partner Program for reseller.

07 - How we win / Our approach

Our progressive and inclusive approach has seen us help some of South Africa’s biggest enterprises, medium sized clients and public sector clients embark on incredible journeys of digital transformation with BCX.

We employ two business models to ensure that we drive our own enterprise while planning new innovative solutions for an organisation.

 

Model 1: Run the Business

We employ two business models to ensure that we drive our own enterprise while planning new innovative solutions for an organisation.

 

Model 2: Grow the Business

By driving integrated solutions/business outcomes for clients with innovative ideas for sustainability, relevance and growth.

Our winning formula:

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