BCX Operate
Proactive infrastructure monitoring and support,
for IT you can depend on.
Reimagine IT and network infrastructure management with BCX Operate
Our service delivery engineers assure customer satisfaction and deliver on service-level agreements, with proactive monitoring, event management, support and infrastructure optimisation, so you can focus on doing business better.
Thanks to BCX’s deep knowledge of the technologies in your environment, our managed services across IT functions, cloud, connectivity, PaaS, SaaS and security help you improve uptime and cut the costs of IT infrastructure management services.
As an added advantage, our vast skills and solutions resource base enables us to go beyond optimising your existing infrastructure and optimising your costs: we will also help you identify opportunities for infrastructure modernisation and improvement.
Our infrastructure management is backed by specialised centres of excellence and our state-of-the-art nerve centre (NOC) to ensure we don’t just meet customer expectations – we exceed them.
Our Services
- Superior IT infrastructure monitoring and event management, and proactive 24/7 support
- Outsourced management of IT, cloud, networks, PaaS, SaaS and security for enhanced uptime at a lower cost
- IT Operations Centre (ITOC) and Security information management (SIM)
- SLA delivery and customer satisfaction assurance, with monthly reports and recommendations
The BCX difference
- ITIL-certified service and support expertise
- Best-practice methodologies, deep solutions expertise, and proactive support, 24/7
- Specialised centres of excellence, supported by our state-of-the-art nerve centre (NOC)
- Effectively manage costs associated with IT infrastructure maintenance and management
Explore our thought leadership articles
Cybersecurity is a group effort
In this digitally evolving business environment, every business has become a data business. While this may not have been so in the past, the rapid pace of digital transformation has made data a core component of every organisation.
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How CISOs can start addressing the technology fragmentation challenge
Technology fragmentation is a challenge facing almost every business. The problem occurs for a number of reasons. There are legacy systems that are critical, but have reached end of life and are no longer patched or supported, posing a massive security risk.
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Your strategic partner of choice
We service diverse clients across industry sectors and geographies, providing perfectly tailored local and global solutions. We're constantly evaluating and connecting with the industry's most trusted technology companies to ensure you'll always have access to cutting-edge infrastructure. Work with us to safeguard your business success.
We have a wide footprint, with operations in Africa, Europe and the Middle East. With 2000+ people power, 310+ partner alliances, and 21 data centres, you're in safe hands.
Manufacturing
Mining
Retail
Finance
Government
Healthcare