• Engaging with effective governance

      Giving South African municipalities access to the tools and technologies it needs to thrive, was the driving force behind BCX SOLAR. Giving South African municipalities access to the tools and technologies it needs to thrive, was the driving force behind BCX SOLAR.

      Mining Sector

      Increase productivity & build a culture of innovation

      Financial Sector

      Meet the challenges of disruption & cyber security

      Healthcare Sector

      Empower your patients & leverage data by deploying customised solutions

      Retail Sector

      Embrace the changing retail landscape & know your customer

      Government Sector

      Use digital transformation to grow the economy & build capacity

      Industries Overview >

    • Cloud
      Reimagine success

      Accelerate your business ambitions with cloud computing solutions from BCX.

      Digital Innovation Awards

      BCX Digital Innovation Awards 2023

      Cloud

      Computing for today & the future

      Digital Transformation

      Intelligent systems upgrading

      Analytics

      Data that works for you

      Applications

      Tools to streamline operations

      Services

      Strategies for efficient ICT
      Healthcare Solutions

      Healthcare Solutions

      Applications for healthcare
      BCX ERP Solutions

      SOLAR ERP Solutions

      Connect, integrate, and optimise

      Security

      Protection for your critical systems

      Devices

      Processes & network foundations

      Connectivity

      Connections within & without

      Partners

      Partnerships moving business forward
      BCX HR and Payroll

      HR and Payroll Solutions

      Everything to manage people & payroll

      Solutions Overview >

    • Our Offices
      BCX Head Office
      1021 Lenchen Avenue North
      Centurion, Gauteng
      South Africa
      0157
      Botswana

      Botswana

      Mozambique

      Mozambique

      Namibia

      Namibia

      Zambia

      Zambia

      UK

      United Kingdom

      Our Global Footprint Overview >

    • Speak To An Expert
      We'll need just a few details from you, and one of our specialists will be in touch as soon as possible.
      BCX HEAD OFFICE

      Employee Entrance:

      1021 Lenchen Avenue North
      Centurion
      Gauteng
      South Africa
      0157

      Visitors Entrance:

      1266 South Road
      Centurion
      Gauteng
      South Africa
      0157

Reimagine Transformation

Smart solutions that build your working world
Home > Solutions > Digital Transformation

What is digital transformation?

Digital transformation is an inevitable journey that all organisations need to embark on, fundamentally changing the way in which business is done, and customers are serviced. It is a journey that begins by evaluating the way your organisation works, communicates, connects, and collaborates.
This evaluation process assesses the digital maturity, and current technology initiatives of your company, to help build your digital strategy and design a roadmap for the journey. The digital strategy is the bridge between a company’s business strategy and their IT strategy and is a strategic framework for creating and optimising the organisation’s digital business model. The roadmap gives a prioritised view of business initiatives that you need to execute to reach your digital goals.
Although this advisory phase of the journey forms part of a comprehensive digital transformation product suite, companies may choose to take it as a stand-alone service to identify their digital needs or take a checkpoint in their current transformation journey.
Digital Transformation
Once the framework for your overall digital strategy is in place, it is time to look at solutioning. Our technology strategists will perform a targeted workload analysis for specific initiatives. When all the parameters are understood, the digital specialists will apply design thinking while considering the unique needs and systems of the organisation. We evaluate the needs and functions of all the systems linked to the initiative and identify priorities in order to build a migration plan.
This migration plan takes many factors into account including, the day-to-day business needs of your company, corporate communications and online or cloud considerations, people, process, technology coverage, legacy system upgrades, your peak business cycles and change control. By designing a solution that takes all these factors into consideration, it ensures that the digital initiative links to the overall transformation roadmap and can be developed and seamlessly implemented in the digital delivery phase with minimal down-time. Our solutioning offering can form part of a full digital transformation package, or as a separate service.
Digital transformation delivery comprises transformation, implementation, change management, and managed services. It is the point where we take the digital solution and put it into action through infrastructure, application and data migration, and further platform configuration to get your solution live. This is all supported by change management, covering all aspects of people, process, and technology, ensuring that your organisation is ready to embrace the new technology in support of enhanced customer experience.
We also offer ongoing management and maintenance services of your solution, whether this is in the cloud or in a hybrid environment, providing support and platform-specific services long after implementation. A cross-check to your digital transformation strategy as well as your larger roadmap will form an important part of the processes and milestones at this stage.
Although this is the final step for a solution, this is not the final step in the journey. The solutioning and delivery stages can be repeated for each initiative, using the digital strategy and roadmap as the guiding framework throughout the journey. We are committed to being your partner throughout this exciting and ongoing journey of digital transformation.
Digital Transformation
Digital transformation Advisory services

Digital transformation Advisory services

Digital transformation Advisory services

Formulation of Strategy through the delivery of:
  • Digital Advisory
  • Business consulting
  • Cloud consulting
  • Technology consulting
  • Process consulting

Explore more 

Digital transformation Solutioning

Develop current design to future design through:
  • Crafting solutions
  • Architecture
  • Engineering
  • Design thinking
  • Innovation

Explore more 

Digital transformation Solutioning

Digital transformation Solutioning

Digital Transformation Delivery

Digital Transformation Delivery

Digital Transformation Delivery

Delivering the digital solution through:
  • Implementation
  • Migration
  • Modernisation
  • Transformation
  • Adoption
  • Managed services

Explore more 

How does BCX guide our digitalisation journey?

Digital transformation equips your organisation to meet the needs of your future customers in a world of ever-changing tools and technologies. Whether you choose to start the journey at the beginning with us, or pick up at any stage along the way, our team of specialists will help your company to seamlessly integrate processes, systems, customers, partners, and employees. With the right tools, you’ll be capacitated to create new products, services, and business models.
Our partnerships with the world’s most trusted names in technology are backed by over 100 years of expertise. Just as we’ve done for our current and former clients, which range from JSE-listed enterprises, through government departments, to medium businesses, we can support your digital transformation journey with a unique set of skills and services.

Are you ready for the future?

Unmatched data centre and network infrastructure

Unmatched data centre and network infrastructure

BCX has access to three Tier 4 data centres, 147 000km of fibre and over 2 700 mobile sites integrated throughout South Africa.
Unrivalled ICT solutions set

Unrivalled ICT solutions set

We have incomparable ICT (Information and Communications Technology) capabilities and are the market leaders in both ICT and telecommunications.

BCX knows your industry

BCX knows your industry

We are the market leaders for IT (Information Technology) in retail, mining and manufacturing, banking and financial services (Gartner). We are also a key solutions provider for the government sector.

Leader in service excellence

Leader in service excellence

BCX has the highest ITIL maturity rating on the African continent – at 4.25 (Pink Elephant: 2014)

Unparalleled geographic reach

Unparalleled geographic reach

We have trained IT field engineers in six African countries, including across South Africa, as well as the UK and UAE.

Strategic vendor relationships

Strategic vendor relationships

Our partnerships with 48 of the world’s best names in technology mean you have the broadest choice.

Certified Partner Ecosystems

Our most important customer, is yours

INSIGHT

Wi-Fi 6 enabled smart manufacturing

People, things and applications must connect to enable Industry 4.0 (4IR) manufacturing environments. Key enablers are effective digitalisation, wireless connectivity, and Internet links.

Read more about this Insight  

INSIGHT

Post Covid Priorities for Information Technology in Finance

For South African banks, the COVID-19 pandemic is the most serious challenge faced since the Great Recession. From increasing credit impairment charges and driving down sales to compressing transaction activity and placing new demands on technology infrastructures – the impact of the coronavirus has been severe.

Read more about this Insight  

INSIGHT

Five Steps to a Future-Ready Network in an agile landscape

Many enterprise networks are holding the business back, limiting engagement, connectivity and collaboration. Digital transformation, particularly today in the Age of Information, depends on agile, nimble and scalable networks that are reliable and secure.

Read more about this Insight  

INSIGHT

The Digital Foundations of Innovation

Why innovation and opportunity go hand-in-hand for South African entrepreneurs building a digitally empowered future. Innovation is a cliché for a reason – it works. It’s the lifeblood of the South African entrepreneur, working with little to achieve a lot.

Read more about this Insight  

Your strategic partner of choice

We service diverse clients across industry sectors and geographies, providing perfectly tailored local and global solutions. We're constantly evaluating and connecting with the industry's most trusted technology companies to ensure you'll always have access to cutting-edge infrastructure. Work with us to safeguard your business success.

We have a wide footprint, with operations in Africa, Europe and the Middle East. With 5000+ people power, 310+ partner alliances, and 21 data centres, you're in safe hands.
N

Manufacturing

N

Mining

N

Retail

N

Finance

N

Government

We're here to listen

Q

Book a meeting

Consent
Please read our Privacy Statement & Consent Clause to understand what happens to your personal information.
This field is for validation purposes and should be left unchanged.

Get in touch with an expert or find an office near you.