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Voice &
INTEGRATION

Flexibility and scalability
FOR BUSINESS AGILITY

Voice and integration services that provide flexibility and scalability for your business communications. Including cloud-based solutions that are modular and compatible with your systems for ease of migration and implementation. Depend on reliability with our secure IP network that ensures your calls have the highest quality connection with minimal downtime.

SIP Premium

Premium SIP Trunking is a solution, designed and implemented to meet customer specific requirements for superior voice quality. We provide BCX Metro Ethernet (ME) fibre access, ensuring the permanent availability of uncontended, real-time bandwidth for voice calls. BCX remotely monitors the service, proactively detecting and responding to any anomalies or failures. A silver or bronze availability Service Level Agreement (SLA) is provided on the ME fibre access. There is an SLA on the access, guaranteeing the availability of your access service.

The combination of ME fibre access, Router management and SLA is referred to as VoIP Connect Access. As part of a Premium SIP Trunk solution a mandatory Session Border Controller (SBC) is required. The SBC is required to ensure interoperability between the customer network and customer network equipment. It is a voice firewall and it is critical in the deployment of a redundant solution.

Hosted Collaboration Services

Facilitate better interactions and extend your corporate network with Unlimited VoIP. Our Hosted Collaboration Solution brings together a cloud-based, highly scalable, telephony service that does everything a traditional PBX system does with the addition of advanced communication service features that places full control directly into your staff’s hands – giving them more time to focus on what matters: extending the reach of your business.

The solution provides your business with service management and billing and performance management. Connecting co-workers, customers, partners and vendors with the information and expertise they need, the HCS solution allows users to access and share video and information from any device, anywhere and at any time easily.

Facilitate better interactions and extend your corporate network so that mobile workers can be productive anywhere. Affordable and cost-effective, the Hosted Collaboration Solution is your complete hosted communications solution.

  • Reduce costs
  • Empower employees
  • Enhance your customers’ experience
  • Increase business efficiency
  • Flexible, scalable and reliable

Calling Plans

BizTalk Calling Plans

BizTalk is a range of calling plans that offer discounts on bundled solutions. The bundles include access rental, inclusive minutes and an out-of-bundle calling rate. The plan also offers free access line installation for new services.

BizTalk Calling Plan Packages include a variety of options based on your business needs:

BizTalk Multiline

BizTalk Multiline is a range of calling plans which allows businesses to link between 2-4 lines on one plan, allowing more than 1 line to benefit from the savings offered by the plan. These plans include line installation for new services, monthly line rental, inclusive minutes and a competitive out of bundle rate, applied on a per second billing basis. All Multiline plans are available on PBX Junction lines, and can be used on a PBX.

BizTalk PRI

The BizTalk ISDN PRI plans includes ISDN PRI installation, monthly ISDN PRI line rental, inclusive National and Fixed to Mobile voice minutes. Once the inclusive minutes are depleted, calls will be rated on pure per second billing. This plan is available on a line level and only the ISDN PRI that is linked to the calling plan will benefit from the inclusive minutes and out of bundle rate.

BizTalk SIP 800 – 3500 plans (offered on DSL)

SIP is the replacement product for ISDN lines.
The BizTalk SIP plans include analogue line installation, monthly line rental, SIP sessions and inclusive minutes. With the BizTalk SIP 800 to 3500 packages once the inclusive minutes are depleted calls will be charged on pure per second billing.

Calls to Other Operators and calls to specific International destinations will also be billed on a pure per second basis. The BizTalk SIP plans are available on Hosted Business Telephony (HBT). HBT is a cloud-based PBX solution that gives customers enhanced functionality and features.

BizTalk VoIP Fibre

BizTalk VoIP Fibre plans range from 800 to 2 700-minute packages. The bundles include SIP Sessions and inclusive voice minutes. Once the inclusive minutes are depleted calls will be charged on pure per second billing. Calls to Other Operators and calls to selected International destinations will also be billed on a pure per second basis.

BizTalk SIP 30 plans (offered on any access)

The BizTalk SIP 30 plans include SIP sessions and inclusive call minutes. Once the inclusive minutes are depleted calls will be charged on pure per second billing. Calls to Other Operators and calls to specific International destinations will also be billed on a pure per second basis. This calling plan offers the equivalent in terms of channels/sessions that an ISDN PRI would provide. The BizTalk SIP 30 plans is available on all access types.

 

Single Rate Voice Solutions

The Single Rate Voice solution is a discount plan that offers a single call rate for voice usage, that is billed on a per second basis. Contact us for subscription rates and options.

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Migration has never been simpler

Dependable and modular integrated communications.

Unified Collaboration Solutions

>  SIP
>  UC&C
>  Value Added Services and Calling Plans

Quicker, faster communication

>  FLLA
>  Hosted Business Telephony (HBT Plus)
>  Microsoft Voice Breakout
>  SIP Standard
>  Value Added Services