Hosted Communications Suite

Introduction to Hosted Communications Suite

The Hosted Communications Suite uses the power of the Cloud to instantly deliver the latest collaboration and unified communication tools to your business using a ‘Software-as- a-Service’ model.

What is Hosted Communications Suite?

Effective and efficient collaboration is vital to business success. In fact, one half of business productivity is directly related to how well employees are able to collaborate. Help your staff collaborate easily and efficiently, increase productivity and reduce operational costs with our Hosted Communications Suite (HCS). This solution uses the power of the Cloud to deliver collaboration applications to your business using an “as-a-service” model”.

Some of these collaboration applications include: voice and video, voicemail, integrated messaging, presence, contact centre, mobility and web conferencing. The Solution also provides your business with service management and billing and performance management.

Connecting co-workers, customers, partners and vendors with the information and expertise they need, the HCS solution allows users to access and share video and information from any device, anywhere and at any time, as easily and making a phone call. Facilitate better interactions and extend your corporate network so that mobile workers can be productive anywhere. Affordable and cost-effective, the HCS is your complete hosted communications solution.

Reduce operational costs, create a collaborative work environment and enjoy enhanced voice service features and UC capabilities with the Hosted Communications Suite, a Cloud-hosted, “as-a-service system” that delivers the latest collaboration and unified communication tools to your business.

How Will Hosted Communications Suite Benefit My Business?

Reduce costs

  • Optimise your legacy infrastructure and migrate to a hosted solution that delivers enhanced UC capabilities without investing in expensive on premise equipment and maintenance.

Empower employees

  • Better communication tools allow your employees to proactively manage new technologies

Enhance your customers’ experience

  • Video allows your business to connect with customers more naturally and efficiently
  • Connect employees with each other, no matter where they are located

Increase business efficiency

  • Adopting a collaborative process will allow you to move faster, make better decisions and effectively operate across time and distance barriers on various devices.

Flexible, scalable and reliable

  • Leverage new technology architectures by using the Cloud, which can offer your business many advantages.
  • HCS is a license-based, software-as-a-service that is technically and commercially flexible

More About Hosted Communications Suite

The HCS solution comprises two components – the Management Suite and Unified Communications System.

The Management Suite provides management systems that focus on operational efficiency and customer service, from initial implementation and activation to ongoing service assurance. Combining best-in-class tools from different functional domains (apps, network and data centre), the Management Suite gives you optimal control and advanced automation.

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Why Choose BCX?

01

We have the capability to provide tools, technologies and platforms to facilitate real-time communication across organisations.

02

We have the breadth and scale to give you the competitive advantage in the intelligent future

03

We are the leader in mobilising industrial solutions engineers

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