Microsoft Support Services

Introduction to Microsoft Support Services

Microsoft Support Services is the practice of outsourcing your Microsoft, VMWare, O365, Microsoft Azure and Citrix management to us, freeing up internal resources and helping you save costs.

What is Microsoft Support Services?

Microsoft Support Services ensures that your selected programmes function at their best capability.

For a monthly fee you have access to a 24/7 support service. Through MS Support Services we are able to ensure that your MS systems remain stable and provide you with the latest system updates and maintenance of the infrastructure.

Everything is backed up by a comprehensive Service Level Agreement and we guarantee system uptime.

How Will Microsoft Support Services Benefit My Business?

Get Expert Support

  • We are available if there is a crisis
  • No need for additional support staff – we monitor the system 24/7

Work Off A More Stable System

  • Improve Microsoft infrastructure stability and enhance operational support capabilities

Get Great Service

  • The SLA includes a number of guarantees
  • A monthly service report is compiled

Work With Specialists

  • A certified ITIL practitioner is available to support you

Why Choose BCX?

01

Scalable

Our solutions are scalable and we supply the full suite of services, customised to your needs.

02

Service Specialists

The support of our SAM specialist team ensures that you are getting the best advice.

03

History of Delivery

We have a long track record of successfully helping businesses do better business.

04

Unmatched Data Centre and Infrastructure

Our data centres and the subsequent networks are fully established and offer the very best in security and infrastructure.

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