Managed CITRIX Service

Introduction to Managed CITRIX Service

At BCX we offer our partners – small, medium, and enterprise organisations – a Managed Citrix Service which to maintains, monitors, manages, and optimises your core infrastructure for Citrix or Microsoft Terminal Services. These are tools for desktop and application virtualisation that allow access to Windows desktops and applications independently of the machine they are actually on, and from any device, with any operating system. Our BCX Citrix Managed Service includes support to third level technicians for technologies that are hosted and integrated in the Citrix XenApp, XenDesktop and XenMobile Server Access Services, and for the Citrix NetScaler Appliance.

What is a Managed CITRIX Service?

When your IT environment includes Managed Citrix or Microsoft Terminal Services, colleagues will always have the latest versions of operating systems and applications available, and if a device crashes, is damaged or lost, restoration becomes seamless. Virtualisation saves you money, and reduces the costs of in-house support, because it is a secure replacement for traditional PC management, and can be run from our BCX data centres or your premises. Citrix Managed Service goes beyond the restrictions of classic virtual desktop infrastructure (VDI) by enabling your company to transform Windows desktops, applications, and data into a unified, cloud-ready service.

The BCX Citrix Managed Service ensures that your production Citrix Environment and Microsoft Terminal Services systems are always available, and perform at their best, by configuring and maintaining them in an optimal state, and managing them remotely. The service is available 24 hours a day, seven days a week via our BCX service desk, and our experts are on hand after hours to respond to Severity 1 and 2 incidents.

How Will Managed CITRIX Service Benefit My Business?


  • Access your enterprise applications on any device, from anywhere, anytime
  • Supply virtual access to 3D professional graphics applications for colleagues who need them


  • Benefit from secure remote access to all of your organisation’s personal computers

Cost Savings

  • Save on the costs of replacing personal computers
  • Benefit from reduced application license costs
  • Reduce the need for in-house IT support staff

Why Choose BCX?


BCX is a registered Citrix Systems Integrator, the highest accreditation level that Citrix awards to its partners


We are a Citrix Cloud Advisor, one of an exclusive group of Citrix partners that have expertise and experience in building Infrastructure-as-a-Service (IaaS) clouds using Citrix Solutions


We offer an end-to-end Information and Communications Technology (ICT) service across desktop, network, server, storage and applications environments


We have 35 years of experience servicing clients in both the public and private sector, across a range of industries

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