Introduction to Digital Faxing

The Digital Faxing service from BCX uses your company’s email application and internet connection to send and receive faxes, in TIFF (image) or PDF (Adobe Acrobat) formats, without you needing any additional hardware or software installation. You will receive free 0866 numbers for each user, and receiving faxes is free of charge. The service is ideal for law firms, smaller companies where connectivity may be an issue, or for times when you are offline or your email system is not working.

What is Digital Faxing?

There are many advantages to using the Digital Faxing service from BCX. You can select which of your colleagues need the service, and add and administer their accounts internally. You have access to full tracking reports on received and sent faxes, as well as their delivery status, either through your email application or a dedicated administrator’s portal.

Sending faxes attracts a “pay-as-you-send” charge, according to our rate card, which can be prepaid, settled by a debit order, or through a 30-day account with itemised billing. You can reduce costs even further by allocating a fixed amount of credit, or a monthly usage limit to each of your colleagues.

Inbound faxes are archived for five years to comply with legislation regarding retention of documentation.

How will Digital Faxing Benefit My Business?

Compliance and Administration

  • Archive faxes for five years and comply with legislation
  • Track usage through an administrator’s portal
  • Pay through convenient options of prepaid, debit order or monthly itemised billing

Cost control

  • Set credit or usagelimits for your colleagues
  • Bypass the need for a separate fax machine that needs maintenance
  • Save on phone line rentals
  • Save on call costs as outbound faxes make use of “least-cost routing”

Compliance and Administration

  • Archive faxes for five years and comply with legislation
  • Track usage through an administrator’s portal
  • Pay through convenient options of prepaid, debit order or monthly itemised billing

Why Choose BCX?

01

The Digital Faxing service from BCX comes with a guaranteed 99.9% availability and a maximum restore time of just six hours

02

We are able to add to your Digital Faxing solutions with other end-to-end solutions for your business processes and Information and Communications Technology needs, including cloud computing, enterprise solutions, big data analytics, unified communications and convergence

03

We have 35 years of experience offering leading Information and Communications Technology (ICT) solutions and services to public and private sector organisation

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