Introduction to ICT Governance

For any business – from small to global – the governance of Information Technology (IT) and management of risk are not only top priorities, they are also legal and social commitments. At BCX, our Information and Communications Technology (ICT) Governance Services are focused on aligning your company’s ICT capability – IT systems, performance, compliance, and risk management – to your business investment choices. We adopt an integrated approach in which our team of experts in ICT Governance work with business managers, IT managers, strategic planners, and risk managers from your team, so that you can optimise the effects of business improvement programmes.

What is ICT Governance?

When you implement an ICT Governance policy, the goal is to align IT decision-making processes with your organisation’s strategic objectives, and at the same time integrate good practices. IT Governance enables you to take full advantage of your information, to maximise benefits, capitalise on opportunities and ultimately, gain a competitive advantage.

BCX works closely with your business to assess IT processes and risks, and then design and implement governance structures. We achieve this by defining and improving IT processes, and allocating roles and responsibilities according to industry best-practice. We create policies, strategies and plans to support the governance structure, and our expertise includes various aspects of an ICT Governance project, such as directing and monitoring, planning and organising, acquiring and implementing, delivering and supporting, and monitoring and evaluating IT performance.

How Will ICT Governance Benefit My Business?

Align IT with Strategy

  • Improve the link between your IT operations and business operations
  • Use information to inform business decisions

Improve IT services

  • Define processes
  • Allocate roles and responsibilities
  • Implement global best practice standards
  • Follow an organised plan

Minimise Risk

  • Ensure business continuity
  • Lower insurance premiums through improved risk management

Achieve Compliance

  • Improve auditor access to information
  • Maintain governance levels
  • Comply with regulations and legislation

More About ICT Governance

At BCX, our Information and Communications Technology (ICT) Governance Services are focused on aligning your company’s ICT capability – IT systems, performance, compliance, and risk management – to your business investment choices.

An ICT Governance project may include any or all of the following services:

Assessments

These include assessments of IT governance, risk and compliance, and are measured against a specified set of control objectives, as prescribed by your organisation.

IT Governance Framework Development

BCX develops IT Governance frameworks based on best practice approaches and standards, including the Calder Moir IT governance framework, COBIT, King III and ISO38500, the standard for corporate governance of IT.

For public service entities, we implement IT governance requirements according to the Department of Public Service and Administration (DPSA).

Corporate Governance of Information and Communication Technology Policy Framework

IT Strategic Alignment

We implement best practices in IT service management, using the Information Technology Infrastructure Library (ITIL framework to ensure the link between business plans and IT plans, and to define, maintain and validate the IT value proposition. This also helps to improve the alignment of IT operations with enterprise operations.

Implementation Planning

Our implementation planning develops roadmaps that will ensure you achieve the benefits identified in IT governance deployment. For public service entities we ensure that the stated priorities for Government are met.

Why Choose BCX?

01

BCX offers an end-to-end ICT Governance service that gives you a logical, consistent overview of your entire organisation’s strategies, objectives, business process, and information requirements, and the technology infrastructure and application systems that enable them

02

We partner with organisations across the public and private sectors to fulfil Information and Communications (ICT) needs

03

We offer the best prices for global standard services and products

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