Process Consulting

Introduction to Process Consulting

While GRC may sound a little like something you’d find at the bottom of a bowl of alphabet soup, it is actually an acronym for the very important business constructs of Governance, Risk Management, and Compliance. GRConnexion from BCX enables you to synchronise all of your information and activity around company governance, risk management, and compliance to enable your business to operate more efficiently.

What is Process Consulting?

We provide a holistic approach to GRC, developing a single integrated governance framework for your business. We’ll define the key competencies of value creation for your business, and ensure that the differences between governance and management activities are clearly defined. Using tried and tested tools and universal best practice, our services provide insight into the maturity of your governance and IT processes, assess your risk optimisation strategy, and develop a roadmap to get your business to where it should be.

How Will Process Consulting Benefit My Business?

Improved Business Systems

  • Effective governance enhances the way your business operates.

Reduced Risk

  • Advanced risk optimisation strategies allow you to mitigate risks to your business.

Complete Compliance

  • Develop processes that align with your internal policies and external regulations.

Increased Productivity and Efficiency

  • Streamlined and synchronised solutions allow you and your staff to get more done in less time.

More About Process Consulting

Compliance with organisational policies, procedures, laws, and regulations requires strong and efficient monitoring, evaluation, assessment, and assurance capabilities, and is key to your business’s success in achieving its objectives. GRConnexion will enable the development of comprehensive, overarching, and consolidated strategies for Governance, Risk Management and Compliance, and ensure that your business is running at optimum capacity. Through frequent process and infrastructure reviews, service quality is improved, with the added benefit of developing more cost-effective and economically-friendly ways to provide services to clients and customers.

Following these reviews and process evaluations, our GRC solutions will define specific initiatives aimed at improving IT services and processes, based on the results of earlier reviews.

Risk Optimisation is not, as the name may imply, about optimising your system for risky processes – quite the opposite, in fact. Risk Optimisation for your business will improve business outcomes, decision making, and overall strategy in alignment with your business objectives to achieve a balance between risk and your business needs.

With our skills and expertise in developing end-to-end solutions, incorporating all the critical aspects of governance, risk optimisation, and compliance, your business will be perfectly positioned to implement any necessary changes to infrastructure and service systems while staying within the regulations as defined by company policy. We will ensure that all the i’s are dotted and the t’s are crossed, so the only thing you need to worry about are your core business functions.

Why Choose BCX?


We provide GRC models influenced by best practice and implemented by our team of experts.


We are recognised leaders in IT service management, holding an ITIL®2011 certification, recognised internationally.


We have a wealth of industry-specific expertise as a leader in mission critical IT services


We will work within your business framework to achieve a partnership based on your company’s unique needs.

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