Capacity Management

Introduction to Capacity Management

In today’s technology-driven business environment, it is absolutely crucial that you ensure your IT systems can handle the needs of your business at any given time. Our Capacity Management offering ensures that your business will always have cost-effective IT capacity that is matched to your needs and future growth plans.

What is Capacity Management?

One of the worst things that can happen to your business’ IT systems is a crash due to a system overload. To prevent your IT system from collapsing under the pressure of constant use, you need a Capacity Management plan. Capacity Management ensures that your IT capacity will always match the needs of your business. Taking into account future growth and the maturing of IT systems, our Capacity Management products are specifically designed to enable cost-effective and cost-justifiable IT capacity for years to come.

As your business grows and matures, you want to ensure that your IT systems can handle the expansion of your business and the additional demands that this brings. By effectively managing your business’ IT capacity, your systems will always fulfil the specific business needs, while using the minimum amount of resources. Capacity Management allows you to monitor your IT system capacity, understand the demands being made on your systems and servers, and identify possible capacity-related issues. As a result, your IT resources can be better utilised to meet the unique capacity requirements of your business. We provide management of all capacity and performance-related issues, relating to both services and resources, allowing you to focus on your core business needs.

How Will Capacity Management Benefit My Business?

Monitor Capacity

  • Ensure your IT systems have the necessary capacity to meet your business needs.

Plan Ahead

  • Make strategic decisions around future capacity needs based on your long-term business objectives.

Save Time and Money

  • Eliminate unnecessary systems and processes to ensure the cost-effective use of resources.

Improve Service

  • Regular reporting assists you in adjusting applications to improve performance and meet service level targets.

More About Capacity Management

With four different service levels, we have Capacity Management solutions to fit every business. Offering varying degrees of functionality and usability, our Capacity Management products allow both large and small businesses to ensure that they not only have adequate IT capacity, but are also able to monitor, analyse and report on systems capacity. This means you’ll never have to worry about server overload, or those irritating lags affecting your VOIP calls.

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Why Choose BCX?


With over 30 years’ experience, we’re one of Africa’s most trusted providers of IT-related services.


Our team of engineers and technicians are highly skilled at resolving all ICT issues in record time.


We’ve developed innovative Capacity Management solutions for a rapidly-developing IT sector.


Our various products give you the flexibility to scale up solutions depending on the growing needs of your business.

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