How would you rank the following in terms of your improvement vision?

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From your selection, it seems that you want to focus most on

CUSTOMER EXPERIENCE

From your selection, it seems that you want to focus most on

WORKFORCE EXPERIENCE

From your selection, it seems that you want to focus most on

PARTNER EXPERIENCE

From your selection, it seems that you want to focus most on

PRODUCT & SERVICES

From your selection, it seems that you want to focus most on

IT OPERATIONS

Which one of the following statements describes best the way that you or your company are engaging with technology?*

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It seems that you are on

STABILISE in CUSTOMER EXPERIENCE

It seems that you are on

STABILISE in CUSTOMER EXPERIENCE

It seems that you are on

STABILISE in WORKFORCE EXPERIENCE

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STABILISE in WORKFORCE EXPERIENCE

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STABILISE in PARTNER EXPERIENCE

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STABILISE in PARTNER EXPERIENCE

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STABILISE in PRODUCT & SERVICES

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STABILISE in PRODUCT & SERVICES

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STABILISE in IT OPERATIONS

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STABILISE in IT OPERATIONS

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TRANSFORM in CUSTOMER EXPERIENCE

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TRANSFORM in CUSTOMER EXPERIENCE

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TRANSFORM in CUSTOMER EXPERIENCE

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TRANSFORM in WORKFORCE EXPERIENCE

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TRANSFORM in WORKFORCE EXPERIENCE

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TRANSFORM in WORKFORCE EXPERIENCE

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TRANSFORM in PARTNER EXPERIENCE

It seems that you are on

TRANSFORM in PARTNER EXPERIENCE

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TRANSFORM in PARTNER EXPERIENCE

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TRANSFORM in PRODUCT & SERVICE

It seems that you are on

TRANSFORM in PRODUCT & SERVICE

It seems that you are on

TRANSFORM in PRODUCT & SERVICE

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TRANSFORM in IT OPERATIONS

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TRANSFORM in IT OPERATIONS

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TRANSFORM in IT OPERATIONS

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DISRUPT in CUSTOMER EXPERIENCE

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DISRUPT in WORKFORCE EXPERIENCE

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DISRUPT in PARTNER EXPERIENCE

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DISRUPT in WORKFORCE EXPERIENCE

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DISRUPT in WORKFORCE EXPERIENCE

Which problem statement do you identify the most with?*

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The following initiative is suggested for you as a next step

CREATE DIGITAL SKILLS PLAN

Creation of an upskilling plan for employees to ensure that they trained and can use digital platforms.

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

BUSINESS PROCESS OPTIMISATION

Review of business processes (AS-IS) and identifying inefficient / ineffective steps. Once the process is reviewed, provide inputs and define a optimised process (TO-BE).

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

REVIEW POLICIES & PROCEDURES

Review of policies and procedures within an organisation to identify if policies and procedures are effective and up to date.

More Information:

- Security, Advisory and Governance Brochure

The following initiative is suggested for you as a next step

IMPLEMENT DATA MANAGEMENT

Assisting organisations with data management to ensure that data is used and stored securely and efficiently. Prepare the data for future analysis.

More Information:

- Data Platform Managed Services Brochure

The following initiative is suggested for you as a next step

DEVOPS CONSULTING

Bridging the gap between development and operations to achieve efficiency in IT Operations and improve delivery.

More Information:

- Digital Transformation Brochure

- Digital Architecture Brochure

The following initiative is suggested for you as a next step

CLOUD MATURITY ASSESSMENT & MIGRATION STRATEGY

Mapping the maturity of your IT organisational structure including processes, technologies and capabilities and formulating a migration strategy that will best match your operations.

More Information:

- Cloud Advisory and Consulting Services

The following initiative is suggested for you as a next step

PLATFORM SOLUTIONING

Assisting an organisation in identify the right cloud platforms to migrate to for optimal solution performance.

More Information:

- Digital Architecture Brochure

The following initiative is suggested for you as a next step

DATA ARCHITECTURE REVIEWS

A review of an organisation's data architecture to map out data sources, identify types of data and provide recommendations for improvement. Analysing the relationships and pathways between data management, security, usage and storage to identify best-practice applications for improvement.

More Information:

- Data Platform Managed Services Brochure

The following initiative is suggested for you as a next step

DIGITAL MARKETING STRATEGY

Identifying your industry-specific digital marketing niche and applying the data to develop a unique, digital communications and marketing strategy for sustainable online engagement.

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

CHANNEL STRATEGY

A review of an organisation's current channels for customers to purchase products or services and the identification of additional channels to promote business growth. Analysing the movement of your product through the service chain and providing a strategy to establish and improve efficiency and cost-reduction.

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

E-COMMERCE STRATEGY

Providing a strategy and channel framework to streamline the customer sales experience through robust e-commerce channels and platforms.

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

CUSTOMER PROCESS OPTIMISATION

Review of customer processes (AS-IS) and identifying inefficient / ineffective steps. Once the process is reviewed, provide inputs and define a optimised process (TO-BE).

More Information:

- Customer Service Design Brochure

The following initiative is suggested for you as a next step

ONLINE COLLABORATION FOR INNOVATION

A platform developed and designed for collaboration between employees in an organisation, or where online facilitation is required.

More Information:

- Digital Platform Solutions Brochure

-Digital Stack Development Brochure

The following initiative is suggested for you as a next step

ONLINE SIGNATURES

Digital Signatures offer an easier way to sign documents without the need of printing physical documents. Its secure, faster and allows for easier automation of processes.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

VALUE CHAIN & SERVICE PROCESS AUTOMATION (RPA)

Automation of value chain and service processes using Robotic Process Automation as the underlying technology.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

LOGISTICS & SUPPLY CHAIN PROCESS AUTOMATION (RPA)

Automation of logistics and supply chain processes using Robotic Process Automation as the underlying technology.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

INTELLIGENT HR PROCESS AUTOMATION

Automation of HR processes using Robotic Process Automation as the underlying technology.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

EMPLOYEE BOT

A chatbot for the organisation to assist with FAQs and guide employees to relevant documents saving both HR staff and employees' time.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

FINANCIAL PROCESS RPA

Automation of Finance processes using Robotic Process Automation as the underlying technology.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

FINANCIAL PROCESS RPA

A platform customised for organisation as a single touch point for employees. The portal enables employees to access company/HR content or services.

More Information:

- Data Platform Managed Services Brochure

- SAP DHR Services

- Oracle SaaS Services

The following initiative is suggested for you as a next step

KNOWLEDGE PLATFORM

A platform developed for an organisation for the storage of all corporate knowledge and IP, allowing you to extract actionable knowledge from all your data streams. A single touch point for employees when information is required.

More Information:

- Digital Platform Solutions Brochure

The following initiative is suggested for you as a next step

WORKPLACE ANALYTICS

Analysing and understanding data in a workplace using visuals to identify trends and workflow patters that effect productivity.

More Information:

- Business Intelligence Brochure

The following initiative is suggested for you as a next step

TECHNOLOGY MIGRATION

Facilitating the migration from an existing operating environment to another, upgrading systems and overseeing implementation, change-control, training and roll-out.

More Information:

- Business Transformation Consulting Brochure

- Application Modernisation Brochure

- Cloud Consulting

The following initiative is suggested for you as a next step

APPLICATION MODERNISATION & MIGRATION

Modernisation of legacy applications by rewriting the application code / business rules using modern programming languages and moving them to cloud or other modern platforms.

More Information:

- Application Modernisation Brochure

The following initiative is suggested for you as a next step

APPLICATION MODERNISATION & MIGRATION

Integration services designed to create and deploy integrations between systems. Enabling data exchange between systems.

More Information:

- Embedded Integration Brochure

The following initiative is suggested for you as a next step

AUTOMATION OF SUPPORT PROCESSES

Implementation of automation software to streamline daily in-office business processes across file management, data storage and processing and communications distribution.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

PREDICTIVE DEVOPS

Bridging the gap between development and operations to achieve efficiency in IT Operations and improve delivery through predictive analytics.

More Information:

- Business Intelligence Brochure

The following initiative is suggested for you as a next step

AI OPS

AI Ops is artificial intelligence for your entire IT Operations. Automation of IT operational processes through analytics and machine learning.

More Information:

- Digital Transformation Brochure

The following initiative is suggested for you as a next step

SECURE GATEWAYS

Implementing solutions to securely connect cloud and on-premise resources with the need for complex security configurations. Providing protection from web and cloud-based threats, ensuring a safer internet access environment and data security.

More Information:

- Managed Network Security

The following initiative is suggested for you as a next step

CUSTOMER JOURNEY & EXPERIENCE DESIGN

Assisting organisations in understanding their customers through mapping out the customer journey customers follow to enhance the customer experience. Creating solutions for better customer communication and service delivery.

More Information:

- Customer Service Design Brochure

The following initiative is suggested for you as a next step

CUSTOMER JOURNEY & EXPERIENCE DESIGN

Development of portals for customer interactions and self service options with the inclusion of chatbots for FAQs and additional assistance customers may require.

More Information:

- Digital Stack Development Brochure

- Digital Platform Solutions Brochure

- Digital Chatbot Development Brochure

The following initiative is suggested for you as a next step

OMNI-CHANNEL ONLINE

Implementing multi-channel retail solutions through online and mobile platforms and systems, providing a seamless customer experience.

More Information:

- Digital Stack Development Brochure

- Digital Platform Solutions Brochure

The following initiative is suggested for you as a next step

E-COMMERCE PLATFORM

Online shopfront build and implementation including multi-channel entry-points and data-based customer experience considerations.

More Information:

- Digital Stack Development Brochure

- Digital Platform Solutions Brochure

The following initiative is suggested for you as a next step

ASSET TRACKING, MONITORING & ANALYTICS

Solutions that enable efficient tracking, monitoring and analytics of assets within an organisation through IoT technologies.

More Information:

- Business Intelligence Brochure

- Data Platform Managed Services Brochure

- IoT Solutions

The following initiative is suggested for you as a next step

SMART ENERGY SOLUTIONS

Implementing IoT devices such as smart meters to monitor and control electricity consumption and allowing for innovative power saving.

More Information:

- IoT Solutions

The following initiative is suggested for you as a next step

SMART CITIZEN

Identify and authenticate users remotely through facial recognition or biometric scanners to complete a transaction using smart phones or mobile devices.

More Information:

- IoT Solutions

- Digital Stack Development Brochure

The following initiative is suggested for you as a next step

THE SMART HOME

Implementing IoT devices in homes to act as a single touch point for controlling digital devices to improve efficiency between devices and reduce electricity consumption and other at-home functionality including cloud-based light, climate, appliance and security controls.

More Information:

- IoT Solutions

- Digital Stack Development Brochure

The following initiative is suggested for you as a next step

MARKETPLACE PLATFORM

Multi-vendor e-commerce solutions with omni-platform marketplace functionality to streamline sales and collaboration for start-ups and SME’s for B2B interactions.

More Information:

- Digital Stack Development Brochure

- Digital Platform Solutions Brochure

The following initiative is suggested for you as a next step

WAREHOUSE MANAGEMENT SOLUTIONS

Solutions that enable efficient management of inventory within an organisation by supporting and optimising warehouse functionality.

More Information:

- SAP SCO Services

- Oracle SaaS Services

The following initiative is suggested for you as a next step

ORDER MANAGEMENT SOLUTIONS

Solutions that enable efficient management of orders within an organisation by having a single touch point for all order information and processing. Improving order management through automation, forecasting, supplier communications and customer relationship management.

More Information:

- SAP SCO Services

- Oracle SaaS Services

The following initiative is suggested for you as a next step

HR GAMIFICATION

Implementing interactive gamification solutions for HR eLearning or a portal for employee recognition and tracking to provide rewards. Digitally and motivate users to achieve their targets.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

DATA SCIENCE AS A SERVICE

Outsourcing of data science activities to gain insights and identify trends in data making use of cloud platforms.

More Information:

- Business Intelligence Brochure

- Data Platform Managed Services Brochure

The following initiative is suggested for you as a next step

INTELLIGENT ASSISTANTS

A sophisticated AI designed to retain customer communications through UX-based decision trees and cue-based responsiveness.

More Information:

- Robotic Process Automation Brochure

- Chatbot Development Brochure

The following initiative is suggested for you as a next step

AR/VR SOLUTIONS

Implementing solutions to enhance the customer experience through Augmented Reality and Virtual Reality. Augmented reality refers to digital elements being added to a live environment that can be view through a camera. Virtual Reality refers to a complete virtual experience/world.

More Information:

- Robotic Process Automation Brochure

The following initiative is suggested for you as a next step

PREDICTIVE SUPPLY CHAIN

Implementing analytic solutions to effectively determine optimal inventory levels to meet demand while minimizing inventory levels.

More Information:

- Data Platform Managed Services Brochure

- SAP SCO Services

- Oracle SaaS Services

Would you like the BCX Exa team to contact you regarding this initiative?

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