Tailor-made contracts that can address your individual requirements.

Business Connexion’s service offerings span Next Generation Network deployments to desktop support. We offer tailor-made contracts that suit our client’s needs and are based on our industry’s best practices and processes.

Services
On-site Support Services (SLA’s, Service Account Management)

4 hour MTTR (Repair)
Remote Services
Standby services (24 x 365 days)
Technical Assistance Centre (TAC/FSG)
Carry-in service (warranty repairs, T&M repairs)

Our staff
We have 560 support staff structured into:

Desktop support group
Server support group
Network support group
Remote and field support group
On-site Support personnel

Service centres and statistics
7 Major geographical regions,including Namibia

32 Service Offices
500,000 hardware devices supported
25,000 service calls handled per month
Spares holding in excess of R150M