Comprehensive solutions that harness the power of multimedia
Business Connexion’s Technology Group can deliver contact centre solutions of unrivalled breadth, giving clients the flexibility to create the right solution for their business.
We provide comprehensive next generation solutions that tap into the power of multimedia collaboration to give our clients superior agility and a breakthrough user experience. Dynamic response and instantaneous collaboration opens limitless communication avenues, and allows our clients to resolve queries on the first call by drawing on the expertise that’s spread throughout their organization.
Our innovative solutions give our client’s a competitive edge by integrating all their applications into a single view for contact centre agents.
Business Connexion Contact Centre solutions deliver cutting edge capabilities that improve customer retention, increase employee productivity, boost essential business operations and facilitate integration with enterprise applications.
Business Connexion can also provide managerial control of contact centres, back office technology infrastructure and applications.