Complete End User Computing Solutions

• Workspace Services
  Workspace Services enable clients to easily obtain, maintain and retain a desktop infrastructure that is supported, licensed and managed by BCX.  Clients are now able to procure the hardware as an integrated part of the service through an operational lease

More on Workspace Services
Workspace Services are one of the most critical aspects of operations for many companies, because it enables users who are not knowledgeable about computer programming or data processing to utilize high-level programming in their daily work. This is particularly crucial in work environments where those who are controlling certain types of machinery or technology may not have a thorough understanding of how the mechanism works, but only how it should be controlled, and what levels should be maintained. Workspace Services are also important in businesses where non-IT employees may, at some point, need to participate in the process of software development and engineering. Many businesses hire third-party companies in the field of information and communications technology (ICT) to handle the setup and running of end-user computing systems.

While many companies have information technology departments already, creating and maintaining user computing systems is often more than they are equipped to handle; they may not have the necessary staff available, or those staff may not be trained in creating such systems. Hiring a third-party ICT company to set up the system is best because it ensures that the system will be set up properly by skilled, experienced professionals who are experts in the field of Workspace Services , and also frees up a company's IT department to focus on other issues. Business Connexion is one IT company that specializes in the field of workspace services, along with providing a wide range of other services. They can set up a system and perform all aspects of design, software engineering, installing any necessary hardware, et cetera. They also work to ensure that they can provide only specific parts of the software development life-cycle (SDLC), or all services contained therein, as necessary on a per-client basis. They first work to establish an understanding of what the requirements are for the system; in other words, who will be using it, and for what, and what functions it will need to be able to perform.

Next, the system is designed, and the client is consulted to make sure that they are pleased with the plans. Once the system is created, it is built and tested to ensure that it performs well, and fulfills the client's expectations. The testing phase includes end-users, so that clients can be assured that the system contains no flaws, and that it is usable in a work setting. In addition to providing solutions for end-user computing, Business Connexion also offers many other ICT services, such as data warehousing, creating and maintaining data centres, cryptographic solutions, optimization services, and more. Their clients include retail companies, government agencies, telecommunications companies, and more. For example, systems created by Business Connexion helped produce over four million statements sent out to taxpayers last year, and each month, they enable an average of approximately thirty-five thousand credit applications for a large South African retail chain. Business Connexion was established over thirty years ago, in South Africa, and they have since grown to become one of the premier providers of ICT services in the region, while expanding their client base to include companies in northern Africa and Europe. Their website, www.bcx.co.za, has a wealth of information regarding the products and services they provide.